About Auckland Backpackers

Grafton House Backpackers is a new and ever changing hostel in Auckland central. We are situated just 5 minutes from the iconic K Rd and surrounded by the great suburbs of Newmarket, Mt Eden and Ponsonby.

Having gone through major renovations this year even adding a new floor to our building for a large common area, reception, dining and large homely kitchen.

Grafton House has a great team that can help you plan and book your trip or assist you with the essential information to start your gap year in New Zealand. Our hostel has great views of the city, Sky Tower, Rangitoto Volcano and across to the Hauraki Gulf. With free unlimited WiFi throughout the building, showers and toilets on every floor and an awesome chill out / BBQ area we are sure you will enjoy your stay with us. .

  • 24 Hour Security
  • Air Conditioning
  • Business Phone Service
  • BBQ
  • Bicycle Parking
  • Board games
  • Book Exchange
  • Cable TV
  • Washing machine
  • Common Room
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Kitchen
  • Linen Included
  • Luggage Storage
  • Meeting Room
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Tea/Coffee Making Facilities
  • Vending Machines
Things to Note

Our Reception Hour 8am-23:30pm. LATE ARRIVAL If you will be arriving after our reception hours you will need to EMAIL US TO CONFIRM this to guarantee your bed is reserved Passport or NZ driving license and a $20 key deposit is mandatory for check-in. Please notify us via email before your stay if you will be arriving before 8am or after 10pm as this may be outside reception hours, this will not affect your booking however we will need to leave you room instructions. No guests over the age of 40 in mixed dorms unless the whole room is booked, e.g. 3 guests over 40 sharing a 4 bed dorm must book 4 beds.


Where are we?
we are located just of Symonds st in Eden Terrace and only a 5 minute walk to the iconic K'Road and the top of Queen St.

Do we have Parking?
Yes we have a secure car park underneath our hostel, parking is $8 for 24 hours and is subject to availability, please book ahead.

Are you far from Queen St?
We are just a 5 minute walk to the top of Queen st and 15-20 minutes walk to the ferry terminal at the bottom, all buses pickup and drop off near the hostel.

Free Wifi?
Yes we give all guests FREE unlimited WIFI, the fastest you will find in NZ.

Check-in and checkout?
Check in is at 1pm and checkout is at 10am, we have bag storage available for guests wanting to explore Auckland before they check-in.

Can we bring alcohol
Yes we allow guests to drink there own alcohol and have a few quiet drinks on our decking area, we are not a party hostel so please, no heavy drinking.

Do I need ID?
Yes all guest must provide a passport, an NZ driving license or an NZ 18 plus card when checking in.

Do I need to pay a key deposit?
Yes all guest must pay a $20 CASH key deposit per key, 2 guests can share a key, 3 guest must have a minimum of 2 keys and so forth.

Can i store my bicycle at the hostel?
Yes we have an area where you can lock up your bike in our car park.

Do you accept large groups?
We do accept large groups, any groups over 5 guests must contact the hostel directly to make a booking or risk it being cancelled.

Whats the latest I can check-in?
Our reception is open from 8am-23:30pm, any guest that would like to check-in after this time MUST confirm a late arrival, the first nights accommodation will be charged before you arrive and will ensure you receive your late check-in information.


  • Credit Cards Accepted
  • No Curfew
Directions to Grafton House

We are situated at the top end of Symonds St, just past Grafton bridge.

You can see us on the left when you stroll across the motorway with the city behind you. Look to your right and you will see the famous K'Road on your left and also Symonds Street cemetery and Gardens.

There are various ways to get to us from the Airport, taxis, shuttles.

The cheapest is the Air bus which picks up and drops off either side of our accommodation (Blue stops) make sure you get the Mount Eden Rd route... Ask the friendly driver.

City -> Airport

A regular 10-minute Airbus Express service is available from the Airport providing a direct service into Auckland's CBD.

The service drops off at designated stops down Queen Street and terminates at the downtown Ferry Terminal next to Britomart for easy onward travel by Ferry, Bus or Train.

Airbus operates two routes into the city via Mt Eden Road and Dominion Road where you can connect to central city surburbs including:

  • Mt Albert
  • Mt Eden village
  • Mt Roskill
  • Sandringham
  • Newton and Grafton

Tickets can be purchased from Airbus Tickets Kiosks, direct from one of our friendly drivers (cash only) or pre book on-line at Tickets cost NZ$16 one way or $28 return.

Airbus Stop Finder

Useful links

Super Shuttle

Cheap Taxi

Cancellation Policy

All bookings will be charged a 15% non refundable deposit at the time of booking, bookings are NOT confirmed until 15% deposit has been received. You will receive an email if the deposit has failed due to the bank card being declined and must provide a working bank card to confirm the booking. the reservation will be cancelled if no contact has been made or at the second time of trying. Any cancellations or changes must be made 48 hours before 1pm check-in time on the day of arrival. In the event of a no show the first nights accommodation will be charged and the remainder of the booking will be cancelled.